Privacy Policy
Last updated: 11 February 2025
MazTechDesigns ("we", "us", or "our") is a web design agency registered and operating in the United Kingdom. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website maztechdesigns.co.uk (the "Site") or engage our services.
1. Data Controller
MazTechDesigns is the data controller responsible for your personal data. If you have any questions about this policy or your data, please contact us at:
- Email: hello@MazTechDesigns.co.uk
- Location: United Kingdom
2. Information We Collect
2.1 Information You Provide
When you use our contact form, request a quote, or subscribe to our newsletter, we may collect:
- Full name
- Email address
- Phone number (if provided)
- Company or business name
- Project details, budget range, and timeline preferences
- Any other information you choose to include in your message
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address (anonymised where possible)
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on the Site
- Device type (desktop, tablet, mobile)
This data is collected via cookies and similar tracking technologies. See our Cookie Policy for full details.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
- To respond to enquiries: When you submit a contact form or email us, we use your details to reply and discuss your project.
- To provide our services: To deliver the web design, branding, or development services you have commissioned.
- To send newsletters: If you have subscribed, we will send periodic updates about our work, tips, and offers. You can unsubscribe at any time.
- To improve our website: Anonymised analytics data helps us understand how visitors use the Site so we can improve the experience.
- To comply with legal obligations: We may process data where necessary to meet our legal or regulatory requirements.
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
- Consent: Where you have given clear consent, such as subscribing to our newsletter or submitting a contact form.
- Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and website, provided this does not override your rights.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data with:
- Service providers: Trusted third-party tools we use to operate our business (e.g., email hosting, analytics, project management). These providers are contractually bound to protect your data.
- Legal requirements: If required by law, regulation, or legal process.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Contact form submissions: Retained for up to 24 months after our last communication, unless you become a client.
- Client project data: Retained for up to 6 years after the conclusion of a project for legal and accounting purposes.
- Newsletter subscribers: Until you unsubscribe.
- Analytics data: Anonymised data is retained for up to 26 months.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: You can request that we delete your personal data where there is no compelling reason to continue processing it.
- Right to restrict processing: You can ask us to suspend processing of your data in certain circumstances.
- Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
- Right to object: You can object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please email hello@MazTechDesigns.co.uk. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (SSL/TLS), secure hosting, and access controls.
9. International Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to provide a level of protection equivalent to UK data protection law.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@MazTechDesigns.co.uk